Application Maintenance
Cquent provides comprehensive software application maintenance
services for medium to large enterprises. Services range from
undertaking maintenance of existing applications to adding new
functionality. Deep experience in understanding and maintaining
large applications coupled with an expertise in new technologies
help to not only prolong the life of existing applications but
also infuse fresh blood into the system. A team of dedicated
software care engineers are available round the clock both
onsite and offsite to handle all maintenance related issues from
defect fixing to adding new products and functionality.
In today's dynamic business climate, considering that IT systems
in many large organizations still run legacy applications, it is
even more necessary to extract optimum performance from diverse
platforms, different architectures and even, often times,
applications several years old. The age of these systems,
processes and (non) standards followed during their design,
development and maintenance, the lack of availability or
synchronization of documentation, scarce availability of
expertise in the relevant technical skills involved - make up
the challenges faced in maintaining and supporting a widespread
IT system.
Industry studies show that such regular maintenance activity
takes up lot of time and resources of the in-house IT team. The
fact is, when the maintenance is handled with in-house staff, it
leaves them very little time for developing new applications
that are essential for your business to stay competitive.
Cquent’ application maintenance services not only allow clients
to focus on their core business, but taking the value further,
Cquent delivers substantial cost reductions - so critical in
these competitive market conditions. We, further, improve the
quality of applications, boosting uptime and increasing
throughput. We provide 24x7 supports - all through the year-
allowing systems to run in support of today's real-time business
environments.
Cquent application maintenance capabilities include:
Bug fixes, user support, and other essential ongoing maintenance
Documentation
Root-cause analysis
Enhancements
Re-engineering & porting
Testing
Release Management
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